GUEST LOCATION SYSTEM – TABLE TRACKING
No More Running Around Looking For Guest Or Tables!
The VUZE® Guest Location System designed for fast casual restaurants enabling them to enhance the guest experience and improve the staff efficiency. Ordering, seating, delivering the food and clearing table are streamlined in an easy way.
With the VUZE® table tracking technologies restaurants can streamline their serving and workflow, which due to higher server and waiter efficiency as well as improved customer satisfaction, leads to higher profit.
The system offers data metrics for the management to be able to steer their business in an efficient way, and letting them be able to control the service cycle.
The VUZE® is a more accurate table location system than others as it use active radio frequency. This enable the system to be very accurate in table tracking, but can also be used efficient as an area-tracking device.
In addition to the product portfolio, the new EasyVu™ system is a simple and cost effective solution for quickly locating and paging guests. At the same time this system also have an easy and flexible set-up using adhesive NFC location cards.
THIS IS HOW IT WORKS
When the guest place his or hers order at the cashier, the guest is handed a table tracker device. This starts the timing mechanism for the specific order.
The guest will choose their seat and table and place the tracing device on the table. The information of where the guest is seated is then send back to the server/waiter on a screen.
As soon as the order is ready to be delivered the server know exactly where the guest is seated and can deliver the food fresh and hot.
The system tracks and times the whole flow of the order to the guest, and can be set to give the manager an alert if the orders are late according to plans and internal regulations.
Vuze table tracker Vuze table tracker
WHY USE VUZE® and EasyVu™ TABLE LOCATION
- Upgraded service for both QSR and Fast Casual
- Faster and more efficient than looking for flags
- Much better guest experience than yelling names
- Happy and satisfied customers = returning customers
- Increased table turns = Increased revenue.
- Reducing labor cost
- Reporting – control the business and resolve problems.
THE VUZE® BENEFITS
- Active RFID technology for the most accuracy
- Identifies in real time where the guest is located
- Create customized zones
- Can also be used a paging for take-away customers
- Dynamic reporting gives insight and details.
- Connectivity to various KDS systems such as; Aloha, QSR, Xpient, Brink KDS
THE EasyVu™ BENEFITS
- Simple and cost effective solution
- Easy and flexible set-up with NFC cards which can be placed and moved anywhere.
- Customizable Map – Design your own layout to fit your location
- Paging & Tracking – Use the same system for paging guests and tracking them!
- Data Log Capability for best business decisions based on performance analytics.
- Vuze system EasyVu table tracking
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